Resource Center - Service Providers

Update: CONNECT support is being centralized to the Montana Department of Health and Human Services (DPHHS), who will provide the CONNECT system to be statewide.

If you have questions or need technical assistance, please reach out to the DPHHS CONNECT point of contact Alison Fuller, DPHHS Program Specialist, Alison.Fuller@mt.gov.

CONNECT is a bidirectional referral network - meaning information flows two ways - that allows client contact information to be sent between service providers.

This secure web-based system is available at no cost to approved organizations that make client referrals utilizing an inter-connected statewide referral network.

Who can use CONNECT

A tool exclusively for providers (medical, behavioral health, social services, and more) to send referrals on behalf of their clients and track outcomes.

Social Services Agencies
Schools
Medical Providers
Mental Health Providers
Anyone Offering a Necessary Support Service to Families, Children or Adults

How does CONNECT work

The system allows each organization to sign a universal memorandum of understanding (MOU) that is effective for all programs utilizing CONNECT. Releases of information (ROI) are electronically signed by the client to reduce the burden of paper ROIs can cause.

CONNECT provides real-time referral sending and tracking. System users have the ability to document service follow-up as well as the outcomes of each referral received.

The CONNECT system also has the reporting capabilities that include easy-to-read referral metrics unique to your organization. These reports can enhance quality improvement efforts by showing areas of strength as well as opportune areas for improvement.